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R10-2 upgrade to R12 free?  

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David Livingstone
Posts: 1062
(@david-livingstone)
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So those that don't follow Trimble, they recently came out with a new system called the R12.  The previous latest/greatest model was called the R10-2, which had an upgraded chip set from the R10.  The only difference between the R12 and the R10-2 is the RTK engine, which is just a software change.  Our salesman is telling me the upgrade for us to the R12 from our R10-2 is free.  Anyone else hear that?  Makes me feel a lot better knowing Trimble will take care of the people that just bought the R10-2.

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BStrand
Posts: 468
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(@bstrand)
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Well, I think it would be a real bad look if they sold you an R10 and then tried to nail you with the R12 upgrade fee a week later or whatever.  I haven't bought equipment yet but I'm guessing the survey community is small enough where dealers can't go around burning their customers like that and expect to stay in business long.

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John Hamilton
Posts: 2867
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(@john-hamilton)
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That may be...I bought a new R10-2 a few weeks ago, and I recently received a credit invoice for the $1500 that was on the original invoice for the receiver, with no explanation. The person I usually deal with was on vacation, but now it makes sense.  

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Oscar with Calibration-Free Tilt Compensation - Tersus GNSS

John Hamilton
Posts: 2867
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which makes me wonder...what is the difference right now between a new R10-2 upgraded to Propoint GNSS and a new R12? 

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1 Reply
TickMagnet
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(@tickmagnet)
Joined: 9 years ago

100+ posts
Posts: 122

@john-hamilton

today - no difference.

I bought an r12 because I'm concerned about the sunset date on the r10-2  vs   r12  

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standing on the corner
Posts: 82
(@standing-on-the-corner)
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Joined: 6 years ago

After reading this I requested a quote (1/13) from my dealer to upgrade my R10-2 to R12.

$1500

Can anyone direct me to any documentation about this free upgrade?

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