Proprietary TS/DC issues
Last winter our company purchased a conventional total station that we would put in the rotation as needed. We also purchased a data collector of the same brand with the appropriate software. It was a few months before I took it to the field. Being already familiar with the brand and software, I should have had no trouble. Boy was I wrong. Managed to get the small job done but was frustrated. Not wanting a repeat, it sat a while longer. Then I and the other LS in the office took it out. He couldn’t figure it out either. Best we can figure it is a software thing. Salesman came and picked it up to have it fixed. They now say the next software update (drivers for that model) will fix it. They sold us a TS that doesn’t yet have appropriate drivers in the software that is supposed to run it? Are we wrong to expect either a fully functional TS/DC setup or our money back?
Log in to reply.